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Stay Ahead of the Competition with Exclusive Insights into the CRM Talent Market Across Australia. Get the Q4 2024 report on in-demand CRM skills, hiring trends, and emerging workforce preferences.

Key Highlights:

  • In-Demand Skills: Gain insights into the top CRM skills driving demand, including Project Documentation (+106%), Product Requirements (+104%), and Systems Configuration (+89%). These skills are essential for managing complex CRM systems and customer engagement strategies.

  • Hiring Demand: Learn about the rising number of CRM job postings and how industries like IT Services, Government Administration, and Banking are competing to attract top talent amidst a competitive market.

  • Emerging Skills: Stay updated on the growing demand for Agile Leadership, ITIL Implementation, and Programme Delivery, reflecting the shift toward flexible and adaptable CRM management.

  • Gender Diversity: Understand the persistent gender gap, with males dominating the CRM sector (60-65%) and a need for diversity initiatives to increase female representation (35-40%).

  • Talent Turnover: With median tenures of 1.3 to 1.5 years across key regions, explore how companies are navigating retention challenges and the shift toward flexible, contract-based work opportunities.

Why This Report Matters:

  • Make Data-Driven Decisions: Leverage accurate data to guide your hiring strategy, focusing on the most sought-after CRM skills and emerging areas of expertise.

  • Gain a Competitive Edge: Understand the trends driving demand for CRM professionals and emerging skills, ensuring your organisation stays ahead in a competitive talent market.

  • Improve Talent Retention: Address high turnover rates and learn from companies adopting flexible work models to retain top CRM talent.

  • Stay on Top of Trends: Gain knowledge of fast-growing skills like Systems Configuration, Agile Leadership, and ITIL Implementation to align your business needs with the evolving CRM landscape.

Request your free PDF report and get actionable insights today!

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