Salesforce Business Analyst

Location: Sydney
Discipline: Project Services
Job type: Contract/Temporary
Contact email:
Job ref: 635573
Published: 14 days ago
Purpose of Role:
  • Business Analyst that works alongside Product Owners to provide opportunity, concept and feasibility analysis, and business case development services. Supports the development of conceptual (why) and contextual (what) components of strategic and tactical initiatives.
  • Works with tribe leads on business goals and scope of change initiatives to support business strategy and execution.
  • Assists the PO in refinement, testing and clarity needed to break down the work required with Scrum delivery of quarterly objectives and key results.
  • Acts as an Agile Team Facilitator in providing guidance, facilitation and enablement to squad team members to effectively deliver and document the sprint collaboratively and transparently.
Key responsibilities:
  • Assisting the team with building and maintaining the backlog, ensuring all requirements and user stories align to the business strategy.
  • Facilitating, and ensuring the team understands the problem/opportunity, needs are elicited and broken down into meaningful and valuable story items.
  • Translating requirements into high quality user stories, including personas and acceptance criteria, ensuring the stories can be tested both functionally and non-functionally.
  • Facilitate meetings and workshops with business and technical stakeholders to capture business requirements and desired outcomes/solutions.
  • Help the business to prioritize the backlog based on earliest delivered value, risk analysis, impact analysis, impact mapping and dependencies.
  • Assist the team in the Identification of key stakeholders and with stakeholder engagement throughout the product lifecycle.
  • Assisting the team in identifying and managing interdependencies with other teams
  • Working closely with Dev teams to define/design fit for purpose solutions.
  • Ensuring that all collaborative decisions provide the targeted outcome for the customer, the business, the product and ensuring the team is always focusing on the right priorities.
  • Performing UAT (User acceptance testing) and BVT (Business Verification testing) where necessary.
Skills and Experiences:
  • 3-5+ years of Senior Business Analysis experience.
  • Extensive experience working in agile ways of working, Scrum and Kanban, including using Jira and Confluence is preferred.
  • Min. 1 year of previous experience as an Agile team facilitator is preferred with experience in facilitation of agile ceremonies and business solution workshops.
  • Experience working independently, and as an effective team member within an environment of ambiguity and complexity.
  • Knowledge of Salesforce or community platforms,