The Design Consultant for Workforce Management is responsible for the governance, design, configuration of new Workforce Management functional solutions and for the ongoing operational support of these solutions.
Responsibilities:
● Evaluate and identify key functionality in Enhancement and Service packs that align with existing and proposed use, with recommendations and consideration for you. ● Support the creation of conceptual and logical business solution designs for new business solutions, communicates solution design to Service Delivery Team, and monitors solution implementation to ensure requirements are met. ● Conduct application testing (new support packages, releases, functionality, and customising) in close co-operation with the development and testing teams ● Provide solution design options, including effort estimates, for identified gaps. ● Create, and review Functional Specifications created by others, for any identified gaps, based on the chosen solution. ● Assist in identifying the process and change impacts from the selected solution designs. ● Assist the Project Manager/Scrum Master with scope, issue, and risk management. ● Validate the solution post-development (unit testing) and assist in defining the test case scripts for system and user testing. ● Configure and review the configuration of other consultants to meet business requirements. ● Provide Level 2 and Level 3 production support appropriate to application. ● Assist transition of newly delivered solutions to operational support. ● Assist a DevOps squad delivering and supporting new and existing solutions.
Requirements:
● The ideal candidate should have a minimum of 5 years' work experience in Kronos Time & Attendance, Forecasting and Scheduling areas. ● Strong experience in solution design. ● Ability to manage a team of functional resources and ensure the timely and quality delivery of solutions through that team. ● Knowledge and experience with Agile. ● Workforce Dimensions experience preferred.
If your experience and skills align with the above criteria, please Apply Now!
