Product Support Engineer

Location: Sydney
Discipline: Development
Job type: Permanent
Salary: $+ Super + 10% bonus
Contact name: Peter Wyld

Contact email:
Job ref: 625770
Published: 8 days ago
If you love solving an array of complex problems and supporting applications and product success - this could be for you. 

The company is a supply chain management and logistics firm, that has a platform that is used by some of the largest Ports in the world. 

They operate in a mostly remote environment, but you must be based in Sydney for when they come together for their team days which happen every 6-8 weeks (or at least be willing to travel to Sydney at your own expense). 

This role is for a Product Support Engineer who will be responsible for the resolution of application and system issues that come up. Using your support skills, you will support every team in the business from Customer Service to Delivery and Development to help act as a mediator for new project releases. 

Main skill sets you have: 
- Application/product Support, L2 minimum (Not desktop)
- Oracle Database Experience
- Strong experience with SQL and Unix Shell queries
- EDI or B2B messaging technologies.
- ITIL Processes
- Strong written and verbal communication skills 

This is a permanent role with a start in the next 4-6 weeks. 

- Salary $70-$80K

If this role sounds like it could be of interest to you, please apply via the link or alternatively, send your CV directly to Peter Wyld -